FAQ
Plain answers on security and the process
Start with the security checks most owners run before they reply. The rest covers the estimate, the call and stopping.
Get my estimateSecurity first
Do you sign an NDA?
Yes, there is. The whole process starts under NDA, with nothing shared until you say yes.
How do you deal with names?
Names and identifiers are swapped for placeholders. People, companies, addresses and account numbers are all included.
Can we review what is shared?
Always. Before anything is shared, you approve a sample of the prepared copy.
Do our original records leave our systems?
Not ever. Originals stay where they are. License Your Data works only from a copy of what you approve.
Do we have to give out passwords?
No, never. Passwords, logins and keys are never requested or shared.
What does it cost us?
There is no charge. It costs you nothing, and requesting an estimate does not obligate you.
Can we exclude things?
Yes, anything. Leave out any system, folder, client or matter and it will not be used.
About the estimate
Is the range an offer?
It is not. It is an indicative estimate drawn from your answers and is not an offer or guarantee.
How do you calculate the range?
Team size sets a starting band and years in business adjusts it. Your industry has no effect on it. Indicative estimate based on your answers. Not an offer or guarantee.
What if we have fewer than 20 people?
You can still answer the questions. Most fits have 20 or more full-time staff and at least 3 years in business, and a smaller team with a long history may still qualify.
Questions on the call
Who calls me?
A License Your Data specialist, from our licensing partner. If you qualify, expect a call within minutes to set up the 15-minute call.
Tell me about License Your Data
Our licensing partner. Its specialists run the 15-minute call, prepare the de-identified copy and license it to buyers once you approve.
May we bring our IT lead or counsel?
Yes. In a regulated field, your counsel should be part of scoping.
Your records
Can a law, accounting or medical practice take part?
That is decided with you and your counsel during scoping. Client and patient data stays out. More on the industry pages.
Do we keep ownership of our records?
Yes, always. You keep your records and keep using them. A license covers an agreed copy for agreed uses.
Do I have to choose systems now?
No. The estimate questions are about your company only. You pick systems afterward, on the call, at whatever pace suits you.
If you want to stop
How can I stop the calls and texts?
Email us, reply STOP to any text, or use the Do not sell or share page.
What if I want to back out?
You can stop at any point before you approve the sample and the final scope.
Something else?
Email a.rasmussen@focuspulsehq.co, read what stays out, or start the estimate and ask on the call.